Privacy Policy
Effective Date: February 18, 2026 · Last Updated: February 18, 2026
1. Information We Collect
We collect the following categories of information:
- Personal information — name, email, phone number
- Children's information — names, grades, pickup locations
- Vehicle information — make, model, capacity
- Usage data — app interactions and feature usage
We collect this when you create an account, add children, or use the Service.
2. How We Use Your Information
We use your information to:
- Provide and improve the Service
- Match you with carpool circles
- Send notifications about trips
- Process account requests
- Ensure safety
3. Location Data
- What we collect
- GPS coordinates of the driver's device during active trips only.
- When
- Location data is collected only when a driver starts a trip and stops when the trip is completed. We do not collect location data in the background.
- Who can see it
- Only members of the active carpool circle can view the driver's location during a trip.
- Retention
- Trip location data is retained for 30 days for safety records, then automatically deleted.
4. Children's Information
In compliance with COPPA, children's information (names, grades, pickup locations) is provided exclusively by parents or legal guardians. This information is visible only to members of the same carpool circle.
We do not collect information directly from children. Parents may request deletion at any time.
5. Information Sharing
We do not sell, rent, or trade personal information. We share data only with:
- Circle members — for carpool coordination
- Service providers — hosting, analytics, under strict data agreements
- Law enforcement — when legally required
6. Data Security
We implement the following security measures:
- Encryption in transit and at rest
- Secure authentication
- Regular security audits
- Access controls
However, no method of transmission over the Internet is 100% secure.
7. Data Retention
- Account data is retained while your account is active.
- Trip data is retained for 30 days.
- Upon account deletion, personal data is removed within 30 days, except where retention is required by law.
8. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Opt out of non-essential communications
Exercise these rights through the app settings or by emailing support@ridecircles.com.
9. Cookies & Tracking
Our website uses essential cookies for functionality. We use privacy-respecting analytics to understand how visitors use our site. We do not use third-party advertising trackers.
10. Contact Information
For privacy questions, contact our team at support@ridecircles.com.